Effective Date: 06-April-2026
Progile Consulting (operating as Progile Academy) provides digital products and educational content, including courses, ebooks, guides, webinars, and other learning materials.
Please read this Refund Policy carefully before making a purchase.
All products offered are digital and may include downloadable content or access-restricted online materials.
By purchasing, you acknowledge that:
Products may be delivered immediately or accessed online
Digital products cannot be returned in a physical sense
All paid transactions are processed by a third-party Merchant of Record (“Lemon Squeezy”).
When you make a purchase:
Lemon Squeezy is the legal seller of record
Payment processing, billing, and refunds are handled by Lemon Squeezy
Your transaction is subject to Lemon Squeezy’s terms and policies
Progile Consulting does not directly process payments.
Refund eligibility, approval, and processing are determined by Lemon Squeezy in accordance with its policies.
Important: Refund requests must be submitted within 7 days of purchase, unless otherwise stated on the product page. After this period, all sales are final.
If you experience issues such as:
Inability to access purchased content
Duplicate transactions
Suspected unauthorized charges
You may contact us for support. We may:
Assist in reviewing your case
Coordinate with Lemon Squeezy where appropriate
However, final decisions regarding refunds remain with Lemon Squeezy.
To the extent permitted by applicable law and Lemon Squeezy policies, refunds are generally not provided for:
Change of mind
Lack of usage
Dissatisfaction based on expectations
User-side technical issues or configuration problems
If you initiate a chargeback or dispute without first contacting support:
Access to purchased products may be suspended or revoked
We reserve the right to provide relevant transaction details to Lemon Squeezy
Access to products may be restricted or terminated in cases of:
Violation of Terms of Service
Unauthorized sharing or distribution of content
Refunds will not be provided in such cases, subject to Lemon Squeezy’s policies.
Purchases made through Lemon Squeezy are also subject to:
Lemon Squeezy’s refund policy
Lemon Squeezy’s terms and conditions
In case of conflict, Lemon Squeezy’s policies may take precedence for transaction-related matters.
We may update this Refund Policy from time to time.
Continued use of the platform after updates constitutes acceptance of the revised policy.
For questions or support requests, please contact:
Progile Consulting